National PACE Partners Festive Service Delivery 2025

The following national PACE partners will be providing services as follows over the festive
break:

ACAS
• The ACAS website will be functional throughout the festive period.
ACAS Helpline (0300 123 1100) Christmas and New Year opening times:
• Monday 22 December 2025 – 8am to 6pm
• Tuesday 23 December 2025 – 8am to 5pm
• Wednesday 24 December 2025 – 8am to 4pm
• Thursday 25 December 2025 – closed
• Friday 26 December 2025 – closed
• Saturday 27 December 2025 – closed
• Sunday 28 December 2025 – closed
• Monday 29 December 2025 – 8am to 5pm
• Tuesday 30 December 2025 – 8am to 5pm
• Wednesday 31 December 2025 – 8am to 4pm
• Thursday 1 January 2026 – closed
• Friday 2 January 2026 – 8am to 4pm
• Saturday 3 January 2026 – closed
• Sunday 4 January 2026 – closed
• The helpline will be open as usual on Monday 5 January 2026.
• The advice you receive is free, but you may be charged for the call depending on your phone
provider and whether you use a mobile or a landline.

Jobcentre Plus Scotland
Monday 22 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Tuesday 23 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Wednesday 24 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Thursday 25 December 2025 - Offices and phone lines are closed
Friday 26 December 2025 - Offices and phone lines are closed
Monday 29 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Tuesday 30 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Wednesday 31 December 2025 - Offices are open as usual. Phone lines are open until 4pm
Thursday 1 January 2026 - Offices and phone lines are closed
Friday 2 January 2026 - Offices and phone lines are closed

Money and Pensions Service
• Services running normally Mon 22 and Tue 23 December 2025.
• Closing at 12pm on Wed 24 December.
• Closed 25 and 26 December.
• Normal service 29 and 30 December.
• Closing at 12pm on the 31 December.
• Closed 1 January 2026.
• Back to normal service from 2 January 2026.

Citizens Advice Scotland
• Details posted on local bureau pages.