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Perthshire Chamber of Commerce

Balhousie Care Group Media Statement, 2 May 2020

  • Balhousie Care Group has issued the following statement in response to a media report claiming “lack of transparency” surrounding COVID-19.

Balhousie Care Group Chairman Tony Banks said: “Balhousie Care Group have swiftly and diligently reported the current and ongoing COVID 19 status of residents in our care homes to all the relevant and appropriate authorities. When and where appropriate, we have also contacted the family of any resident affected.

“What we have tried to avoid is creating any sense of panic or disruption at our care homes. This has been strictly in order to protect our residents, their families and our staff (who are already working in the most stressful circumstances you can imagine). Creating a media frenzy is not helpful to anyone. The governing authorities have an accurate and frequently updated understanding of resident and staff infection levels, residents being treated, residents having been treated and any COVID 19 related deaths.

“Our behaviour has always been appropriately responsible, compliant and professional. Far from lacking transparency, our view is that we have done everything in our power to not only successfully manage the risk of infection in our homes but to assist in the controlled, organised and sensitive flow of all statutory information to the appropriate people and organisations.

“We robustly deny any “lack of transparency”. We do, however, believe in ensuring that the right of privacy and confidentiality due to our residents and their families is fundamental to the trust they place in us. It is our duty to ensure those rights are respected.”

More information at www.balhousiecare.co.uk

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